Service Manager, Operation
Manager, Property/Facility Manager

• Building Automation
• Retail management
• Facility Management
• Management of suppliers network and assistance centers

Purchasing / Procurement
 

• Customizing of procurement processes to specific business needs
• Managing requests and purchase orders with the respective approval cycles
• Management of quotations, pre-invoicing and final balances

Security and IT
 

• Business processes automation
• Management and monitoring of approval and authorization procedures
• Document storage
• Technical support and help desk

Process Management

• Configuration and development of business processes
• Processes automation and simplification of activities
• Centralized data
• Workflow management between users involved in the process
• Business intelligence and reporting
• Energy management

Asset Management

• Technical and economic management of assets and properties
• Facility Management and maintenance processes
• Clients and suppliers network management
• Buildings and systems records
• Dashboard and KPIs to monitor service levels

Document Management

• Documents workflow management
• Integrated modules: substitute storage, electronic invoice, virtual data room, etc.
• Organized, standardized and updated data, to support to decision-making and operational activities

Activities management and planning

• Operations: planning and allocation of tasks to staff employed
• Customized digital agenda to manage tasks and requests
• Management of technicians network via geolocation technology
• Final balances and accounting
• Interfacing with call center and Clients satisfaction tools

Cloud-based business solution

The App Nazca WFM is available on Apple IOS and Android devices

IoT Technology
(Internet of Things)

Secure and reliable, with devices remote control

Flexible and easy to use

Customizable and integrated with internal databases and software

Technical and operational costs reduction

Technical support and help desk